privacy policy

  • Publication Date: 07/08/2022

Thechnister software solutions, a company that provides technology services located in the city of Maputo, capital of Mozambique, Av. Rio Limpopo, Alto Mae neighborhood “B”, Nr 298 take your privacy seriously and care for the security and data protection of all its customers, partners, suppliers, consumers and users (“Users” or “you”) of the website “”.

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected from your visits to our Platform and from messages we exchange with you (“Communications”). This Privacy Policy only applies to information collected through the Platform.

By accessing the Platform, sending communications or providing any type of personal data, you understand the terms set forth herein and accept this Privacy Policy, agreeing with the treatment of your information, as described herein or in accordance with the legislation in force.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise in relation to Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at

In addition, the Privacy Policy does not apply to any third party apps, products, services, website or social media features that may be offered or accessed through the Platform. Accessing these links will cause you to leave the Platform and may result in the collection or sharing of information about you by third parties. We do not control, endorse or make any representations about these third party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data concerning other individuals, you declare that you have the competence and authorization to do so and you declare that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

1. Definitions

1.1 For the purposes of this Privacy Policy:

  • (i) “Personal Data” means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
  • (ii) “Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, affiliation to a trade union or organization of a religious, philosophical or political nature, data relating to the health or sex life, genetic or biometric data;
  • (iii) “Processing of Personal Data” means any operation carried out within the scope of Personal Data, through automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use , disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, elimination or destruction. Any other operation provided for under the applicable legislation is also considered Processing of Personal Data;
2. Use of Personal Data
2.1 We collect and use Personal Data to manage your relationship with Thechnister and to better serve you when you are using the Platform by personalizing and improving your experience. Examples of how we use data include:
  • (i) To charge and bill the amounts provided for in the services contracted by you;
  • (ii) To confirm or correct the information we hold about you;
  • (iii) To send you information that we believe may be of interest to you;
  • (iv) To personalize your experience of using the Platform;
  • (vi) To use Thechnister’s payment solution;
  • (vii) For us to contact you via a telephone number and/or email address provided, for the purposes of support, troubleshooting and, where necessary, for reasonable business purposes, such as sending you promotional product information or Thechnister or our partners’ services. In this case, if the User so wishes, he may request the removal or alteration of his Personal Data by sending an email to
  • (viii) To conduct quality surveys, so that we can know how your relationship with us and the services we provide works.
  • (ix) To prepare our annual e-commerce report.

Failure to provide Personal Data
3.1 You are not obligated to share with us the Personal Data that we request, however, if you choose not to share it, in some cases we may not be able to provide you with full access to the Platform, personalized and faster shopping experience, some specialized features or be able to effectively respond to any queries you may have.

Collected data

4.1 The general public will be able to browse the Platform without any registration and submission of Personal Data. However, some of the Platform’s features may depend on registration and submission of Personal Data.

4.2 Upon contacting us, Thechnister may collect:

· (i) Contact details. First name, last name, phone number, city, state and email address; and

· (ii) Information you submit. Information you send via the form (questions, complaints, suggestions, criticisms, compliments, etc.).